If you’re not feeling great and want to talk to someone, the following services will be able to help. Please remember you are not alone, and you should be proud of yourself for taking the first step towards getting help.

Some of these services offer anonymous support online and others offer support via text, over the phone, or in person. All of the services are free and confidential.

If you’re not sure where to get support, call the Portsmouth Mental Health Hub on 0300 123 6621 (Monday-Friday, 8am-6pm) to talk to the team.


Age: 11-25

Kooth offer anonymous mental health support online. You can chat to Kooth’s helpful team via message or live chat, join discussion boards, write your own daily journal, and read helpful articles.

Can I get support from Kooth?

You can get support from Kooth if you’re aged between 11 and 25 and live in Portsmouth, Hampshire or the Isle of Wight.

How do I get support?

You can sign up anonymously at www.kooth.com. There are no waiting lists, and you don’t need a referral from your GP.

The website is available 24 hours a day, 7 days a week with counselling available 12pm-10pm on weekdays and 6pm-10pm on weekends

Visit Kooth



Age: all ages

Shout offer anonymous mental health support for people of all ages. The service is available at any time, and it won’t show up on your phone bill. Trained volunteers can help with anything you’re struggling with, including anxiety, stress, loneliness or depression.

Can I get support from Shout? 

Yes, anyone can get support from Shout.

How do I get support?

Text HANTS to 85258




PositiveMinds is currently only offering support by phone and email.

They hope to re-open for in-person support shortly. If you’re looking for support for your mental health, call the hub on 0300 123 6621 (Monday-Friday, 8am-6pm).

Age: 18+

PositiveMinds is a new style of service offering quick, informal, mental health support for whatever you are facing. You could be struggling with living away at uni, having relationship worries or issues with work, money or housing. 

A wellbeing advisor will work with you to help you understand your feelings and what support would be best for your needs.  

The wellbeing advisors have all experienced mental health problems themselves and can relate to how you are feeling.

Can I get support from PositiveMinds?

You can get support from PositiveMinds if you’re aged 18 or over, live in Portsmouth and are registered with a GP practice in the city.

How do I get support?

You can book an appointment or pop in and chat to one of the team.

They are open Monday – Friday, 10:30am-5:30pm

Call 023 9282 4795, email positiveminds@solentmind.org.uk or visit:

Unit 1 Middle Street

Visit Positive Minds

Positive Minds

Talking Change

Age: 16+

Talking Change can help with a range of mental health problems and also offer support if you’re struggling to sleep, or with a physical condition such as chronic pain.

Once you have filled out the referral form, a member of the team will arrange a time to chat with you and assess how you’re feeling.

They will then create a personalised plan for you and suggest the best options for support.

Can I get support from Talking Change?

You can get support from Talking Change if you’re aged 16 or over, live in Portsmouth and are registered with a GP practice in the city.

How do I get support?

You can call the team on 0300 123 3934 or complete a secure online form. 

Talking Change is open Monday-Thursday: 8am-7pm, Friday: 8am-4pm, and Saturday: 9am-12:30pm.

The team will then contact you within five working days to arrange an assessment.

If you’re looking for quick support, we recommend you contact PositiveMinds or Kooth.

Visit Talking Change

Talking Change


Age: all ages

Remind offer support to people living with dementia, and their carers, to help people maintain independence and connect with their community.

Following a formal dementia diagnosis, the Remind team can set up an initial home assessment visit, where specialist workers will help you, your carer or loved one to create a plan with the right level of ongoing support.

Remind also offer advice and emotional support to carers.

Can I get support from Remind?

You can get support from Remind if you have been diagnosed, or care for someone who has been diagnosed, with Dementia.

How do I get support?

You can call the team on 033 0332 4030, email Remind@solentmind.org.uk, or download a referral form on Solent Mind’s website.

Remind is open Monday-Thursday: 9am-5pm and Friday: 9am-4:30pm

Visit Remind


Age: all ages

Amparo is a support service for anyone affected by suicide. The service provides practical and emotional support after bereavement.

Staff can listen to your needs and assist you in getting the support you need, while helping with a range of practical matters. These include dealing with police and coroners, helping with media enquiries, and preparing for and attending inquest.

Can I get support from Amparo?

You can get support from Amparo if you’ve been affected by suicide, whether recently or at some point in the past.

How do I get support?

You can call the team on 0300 088 9255, email amparo.service@listening-ear.co.uk or visit Amparo’s website.

Visit Amparo

Bereavement Care

Age: all ages

Bereavement Care help and support people who are struggling to deal with bereavement.

They offer one-to-one support, wellbeing groups, friendship groups and memorial services.

Can I get support from Bereavement Care?

Anyone struggling with bereavement can get support from Bereavement Care.

How do I get support?

You can call the team on 0808 169 1922, email info@bereavementcare.uk or visit Bereavement Care’s website.

Visit Bereavement Care