If you’re not feeling great and want to talk to someone, the following services will be able to help. Please remember you are not alone, and you should be proud of yourself for taking the first step towards getting help.

Some of these services offer anonymous support online and others offer support via text, over the phone, or in person. All of the services are free and confidential.


Age: 11-25

Kooth offer anonymous mental health support online. You can chat to Kooth’s helpful team via message or live chat, join discussion boards, write your own daily journal, and read helpful articles.

Can I get support from Kooth?

You can get support from Kooth if you’re aged between 11 and 25 and live in Portsmouth, Hampshire or the Isle of Wight.

How do I get support?

You can sign up anonymously at www.kooth.com. There are no waiting lists, and you don’t need a referral from your GP.

The website is available 24 hours a day, 7 days a week with counselling available 12pm-10pm on weekdays and 6pm-10pm on weekends

Visit Kooth



Age: all ages

Shout offer anonymous mental health support for people of all ages. The service is available at any time, and it won’t show up on your phone bill. Trained volunteers can help with anything you’re struggling with, including anxiety, stress, loneliness or depression.

Can I get support from Shout? 

Yes, anyone can get support from Shout.

How do I get support?

Text HANTS to 85258



Age: 18+

PositiveMinds is a new style of service offering quick, informal, mental health support for whatever you are facing. You could be struggling with living away at uni, having relationship worries or issues with work, money or housing. 

A wellbeing advisor will work with you to help you understand your feelings and what support would be best for your needs.  

The wellbeing advisors have all experienced mental health problems themselves and can relate to how you are feeling.

Can I get support from PositiveMinds?

You can get support from PositiveMinds if you’re aged 18 or over, live in Portsmouth and are registered with a GP practice in the city.

How do I get support?

You can book an appointment or pop in and chat to one of the team.

They are open Monday – Friday, 10:30am-5:30pm

Call 023 9282 4795, email positiveminds@solentmind.org.uk or visit:

Unit 1 Middle Street

Visit Positive Minds

Positive Minds

Talking Change

Age: 16+

Talking Change can help with a range of mental health problems and also offer support if you’re struggling to sleep, or with a physical condition such as chronic pain.

Once you have filled out the referral form, a member of the team will arrange a time to chat with you and assess how you’re feeling.

They will then create a personalised plan for you and suggest the best options for support.

Can I get support from Talking Change?

You can get support from Talking Change if you’re aged 16 or over, live in Portsmouth and are registered with a GP practice in the city.

How do I get support?

You can call the team on 0300 123 3934 or complete a secure online form. 

Talking Change is open Monday-Thursday: 8am-7pm, Friday: 8am-4pm, and Saturday: 9am-12:30pm.

The team will then contact you within five working days to arrange an assessment.

If you’re looking for quick support, we recommend you contact PositiveMinds or Kooth.

Visit Talking Change

Talking Change