Community Mental Health Framework Programme


Why has this programme been set up?

In 2019, NHS England published three national documents outlining ambitions and requirements for mental health service improvement. This included a Community Mental Health Framework with a vision for new “place based community mental health models” which would enable people to live better within and as part of their community.

Our aim is to make accessing mental health care simpler, smarter and more joined-up, so there is ‘no wrong door’ for getting support. 

The programme also seeks to improve community mental health services in the following ways:

  • Improve access and waiting times
  • Ensure you only need to tell your story once, avoiding unnecessary repeat assessments and referrals
  • Care centered around an individual’s needs
  • Joined up working so services work as one team
  • No exclusions based on a person’s diagnosis or level of complexity
  • No one falls through the gaps

Working together with service users and carers is vital to help shape and inform future services.

We would like to hear your ideas about how we can best work with you and make sure all voices in the city are heard as we get started on our project to improve community mental health services.

We will be holding a number of events to start the discussion about how we can work well together. We are currently inviting people who use Mental Health Services, and their Carers to come along to the below events, which will be held via Zoom:

Service user event

Friday 11th June, 1pm – 3pm

Carers event

Thursday 24th June, 1pm – 3pm

If you can’t attend but would still like to be involved in the ongoing project, please still get in touch with us by emailing or use the contact form below.


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