Improving Mental Health in Portsmouth


Why has this programme been set up?

NHS England published three national documents in 2019 outlining ambitions and requirements for mental health service improvement. This included a Community Mental Health Framework with a vision for new “place based community mental health models” which would enable people to live better within and as part of their community.

Our aim is to make accessing mental health care simpler, smarter and more joined-up, so there is ‘no wrong door’ for getting support. 

The programme also seeks to improve community mental health services in the following ways:

  • Improve access and waiting times
  • Ensure you only need to tell your story once, avoiding unnecessary repeat assessments and referrals
  • Care centered around an individual’s needs
  • Joined up working so services work as one team
  • No exclusions based on a person’s diagnosis or level of complexity
  • No one falls through the gaps
  • Remove boundaries between your GP and mental health services

Working together with people with lived experience, carers, staff and the Voluntary, Community and Social Enterprise sector is vital to help shape and inform services.

We would like you to get involved and help us shape how mental health services will work in the community. We want to make sure all voices are heard and that the new ways of working will be based on the experience of people in our community and their needs.

We have already held a number of events to start the discussion about how we can work well together. You can find a summary of these previous events below:

Feedback needed to help improve mental health support for young people

We are keen to hear the experiences of 16–25-year-olds who have recently accessed, or tried to access, mental health support in Portsmouth.

We have launched a short survey for young people to share their feedback, which will help us to create better access to support and inform new ways of working.

The survey takes less than five minutes to complete and closes on Tuesday 31 May. Young people can choose to share their experience anonymously if they would prefer.

Would you like to join a mental health lived experience network?

This is an opportunity to use your lived experience to inform and influence change to local mental health services.

There are lots of different ways you can get involved, such as:

  • Taking part in workshops to influence pieces of work
  • Attending network meetings
  • Commenting on documents and proposals

If you’d like to find out more, HIVE Portsmouth would really like to hear from you. Please call 023 9261 6709 or email


If you have any queries about this project, please contact us by emailing or use the contact form below.


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