Eye injury

Choose the right healthcare service to get the care you need and to enable the NHS to help the greatest number of people.

 

GREEN Self-care or ask a pharmacist for advice

Minor eye injuries, such as shampoo or dust in your eye, often get better on their own within a day.

Eye care at home:

  • Do not use contact lenses
  • Wash eye with clean water if there’s something in it
  • Follow packaging advice if cosmetics or household products are in the eye
  • Take painkillers like paracetamol or ibuprofen to help ease pain or discomfort
  • Do not touch or rub your eye until it is better
  • Do not wear make-up around your eye until it is better
  • Do not wear contact lenses until your eye is better

Black eye:

  • Gently hold an ice pack (or bag of frozen peas wrapped in a cloth) to the area around the eye for 10-20 minutes; repeat regularly during the first one to two days
  • Take painkillers such as paracetamol or ibuprofen for any pain
  • After two days, gently apply a warm (not hot) heat pack or cloth to the area around the eye regularly during the day
  • Do not take aspirin, unless prescribed by a doctor
  • Do not press or rub the area around your eye
  • Do not put ice directly on your skin

Red eye:

  • Do not touch or rub your eye
  • Do not wear contact lenses

Ask a pharmacist:

  • about home eye treatments, such as cleaning solutions, eyedrops or medicines
  • if you need to see a GP

AMBER It is urgent but not life threatening

  • Severe pain or swelling
  • Headache that does not go away, or blurry vision
  • Area around eye is warm or leaking pus
  • Temperature is very high, or feeling hot and shivery
  • Taking blood-thinning medicine (such as warfarin)
  • Have a bleeding disorder (such as haemophilia)
  • Injured eye not improving after 24 hours
  • Worried about an eye injury
  • Black eye does not go away within three weeks
  • Red eye is painful and contact lenses are worn
  • Red eye for more than a few days
  • Corneal injury

Do not use contact lenses.

Contact a GP Practice

OR

Call 111 or visit 111.nhs.uk

OR

Go to an Urgent Treatment Centre at:

OR

Ask an optician for advice

RED It is a life-threatening medical emergency

  • Something has hit the eye at high speed
  • Changes to sight after an eye injury
  • Headache, high temperature, sensitivity to light after eye injury
  • Feeling or being sick after an eye injury
  • Cannot move eye or keep it open
  • Blood or pus coming out of eye

Do not use contact lenses

Self-refer for triage, call 023 9228 6162

OR

Go straight to Emergency Department, Queen Alexandra Hospital, Cosham, or call 999. Do not self-drive.

A strong chemical is in the eye i.e. bleach or oven cleaner:

Self-refer for triage, call 023 9228 6162

OR

Go straight to Emergency Department, Queen Alexandra Hospital, Cosham, or call 999. Do not drive.

Eye first aid while waiting for medical help:

  • rinse eye with fresh clean water (not hot) from a tap, shower, or bottled water
  • hold eye open
  • run lots of water over the eyeball for at least 20 minutes
  • make sure the flow of water is not too strong

A sharp object has pierced the eye:

Do not try to remove an object that’s pierced the eye

Black eye and:

  • blood visible in the eye
  • irregularly shaped pupil
  • a blow to the head and bruising around both eyes
  • problems with double vision, loss of vision, seeing flashing light, halos or shadows, or pain when looking at a bright light
  • cannot move eye

Red eye and:

  • changes to sight, like wavy lines, flashing or loss of vision
  • hurts to look at light
  • severe headaches and feeling sick
  • eye or eyes are dark red
  • one pupil is larger than the other
  • something is stuck in the eye i.e. glass or grit

Self-refer for triage, call 023 9228 6162

OR

Go to Emergency Department, Queen Alexandra Hospital, Cosham, or call 999. Do not drive.